SFTP Recommended for Clients

• Connect to
  • Production: sftp.energylink.com, port 22 (SFTP)
  • Demo: sftp-demo.energylink.com, port 22 (SFTP)
• Zipping files before upload is highly recommended.
• Several types of files are accepted:
  • JIB CSV - This is the default. Simply upload the ZIP or CSV file, the accounting month will be determined from the file contents.
  • JIB XML - Specify by changing to the 'JIBXML' directory. Simply upload the ZIP or XML file, the accounting month will be determined from the file contents.
  • Revenue Check Detail
    • Specify by changing to the 'REVENUE' directory and/or uploading a filename which includes the '^' character.
    • For file formats requiring the Operated Org number, specify filename as ORGNUMBER^yyyyMM.ext (e.g. 0025^201308.zip)
      • If the '^' character is not supported you may use '_' instead but then must change to the 'REVENUE' directory as noted above.
    • Accounting Month is specified using the yyyyMM above. If not provided, the current month is used.
    • If it is not possible to use the above syntax we can work with you to implement custom rules for your account(s).
  • AR Balances - Specify by changing to the 'AR' directory before uploading the file.
  • Desk Audit Land Extract - Specify by changing to the 'DESKAUDIT' directory before uploading the file.
  • Void Checks - Specify by changing to the 'VOIDCHECK' directory before uploading the file. Contact EnergyLink Support for details on the required file format.

Web API Recommended for Vendors

REST APIs: Please see this page for details about EnergyLink's REST APIs.

RdWebApi: When using RdWebApi an instance of EnergyLinkClientUpload is always required, e.g.

	
using (var client = new EnergyLinkClientUpload(
    environment: EnergyLinkEnvironment.Test,
    loginName: "USERID",
    password: "PASSWORD")
)
{
    // Your API calls go here. See examples below.
}
            
        

JibXml

var result = await client.UploadJibXmlAsync(
	stream, //e.g. MemoryStream, FileStream, OracleBlob
	"file.xml",
	new DateTime(2018, 11, 30, 12, 0, 0, DateTimeKind.Local)
);
    
	

JibCsv

var result = await client.UploadJibCsvAsync(
	stream, //e.g. MemoryStream, FileStream, OracleBlob
	"file.xml",
	new DateTime(2018, 11, 30, 12, 0, 0, DateTimeKind.Local)
);
    
	

Revenue

var result = await client.UploadRevenueAsync(
	stream, //e.g. MemoryStream, FileStream, OracleBlob
	"file.xml",
	new DateTime(2018, 11, 30, 12, 0, 0, DateTimeKind.Local),
	"ORG1", 
	"EFT" // Some file formats include Org Num and Payment Type in the file, otherwise include it here
);
    
	

VoidCheck

var result = await client.UploadVoidCheckAsync(
	stream, //e.g. MemoryStream, FileStream, OracleBlob
	"file.xml"
);
    
	

DeskAuditXml

var result = await client.UploadDeskAuditXmlAsync(
	stream, //e.g. MemoryStream, FileStream, OracleBlob
	"file.xml"
);
    
	

Ar

var result = await client.UploadArBalancesAsync(
	stream, //e.g. MemoryStream, FileStream, OracleBlob
	"file.xml"
);
    
	

Web API Polling Recommended for Vendors

GetAchExport

Returns the unprocessed owner inquiries for changes to their electronic payment information. When isTesting=False, receiving these will mark the inquiry as processed on EnergyLink

using (var client = new EnergyLinkClientInquiry(
	environment: EnergyLinkEnvironment.Test,
	loginName: "USERID",
	password: "PASSWORD")
)
{
	var result = await client.AchExport;
}
		
	

GetCoaExport

Returns the unprocessed owner inquiries for changes to their address information. When isTesting=False, receiving these will mark the inquiry as processed on EnergyLink

using (var client = new EnergyLinkClientInquiry(
	environment: EnergyLinkEnvironment.Test,
	loginName: "USERID",
	password: "PASSWORD")
)
{
	var result = await client.GetCoaExport;
}
		
	

InquiryOwnerInfoCsv

var result = await client.UploadInquiryOwnerInfoCsvAsync(
	stream, //e.g. MemoryStream, FileStream, OracleBlob
	"file.csv.zip"
);
    
	

CloseAchs

var items = new List<AssignVoucherReferencesRequestItem>
{
	new AssignVoucherReferencesRequestItem
	{
		InquiryId = 123,
		CloseInquiryMessage = "Some message",
	}
};
var result = await client.UploadInquiryCloseRequestJsonAsync(items);
var resultContent = await result.Content.ReadAsStringAsync();   //resultContent is a list of InquiryIds and the message
	
    

CloseCoas

var items = new List<AssignVoucherReferencesRequestItem>
{
	new AssignVoucherReferencesRequestItem
	{
		InquiryId = 123,
		CloseInquiryMessage = "Some message",
	}
};
var result = await client.UploadInquiryCloseRequestJsonAsync(items);
var resultContent = await result.Content.ReadAsStringAsync();   //resultContent is a list of InquiryIds and the message
	
    

SFTP / FTP (Push) Recommended for Clients

EnergyLink will transmit files to a location provided by the client as they become available.

• Destination Address, User ID and Password must be provided by the client (this may differ between Production and Demo).
• Consolidated CDEX - For CDEX files only, all files may be grouped into a single transmission sent once per day.
• Whitelist the following IP addresses:
  • 161.38.183.10
  • 199.231.63.10
• The destination folder may be monitored by a scheduled job or certain enterprise software for upload into the client's system.
• Failed transfers will be retried 4 times, 15 minutes apart before giving up. Unsuccessful transfers may be found under 'Non-Operated Voucher Search'. A failed voucher may be recreated to trigger a new transfer.

SFTP (Pull)

Clients may connect to the EnergyLink FTP site periodically to list and download new files.

A User ID and Password will be provided by EnergyLink Support. This is a service account only and cannot log into the website using a web browser. A separate user account can be provided if you need to log into the site for testing purposes. Each interface is available in both the Production and Demo environments but a separate service account is used in each.

• Connect to
  • Production: sftp.energylink.com, port 22 (SFTP)
  • Demo: sftp-demo.energylink.com, port 22 (SFTP)
• JIBs - Change to the 'DOWNLOAD_JIB' directory.
  Revenue Check Detail - Change to the 'DOWNLOAD_REVENUE' directory.
• Downloaded files will be automatically removed from the directory listing. They may be recreated via the website to make them reappear for download.

Web API Polling Recommended for Vendors

GetInvoiceVouchersForDownload

using (var client = new EnergyLinkClientVoucher(
	environment: EnergyLinkEnvironment.Test,
	loginName: "USERID",
	password: "PASSWORD")
)
{
	var result = await client.GetInvoiceVouchersForDownloadAsync();
}
	
	

GetPaymentVouchersForDownload

using (var client = new EnergyLinkClientVoucher(
	environment: EnergyLinkEnvironment.Test,
	loginName: "USERID",
	password: "PASSWORD")
)
{
	var result = await client.GetPaymentVouchersForDownloadAsync();
}
	
	

GetVoucherFile

Usually you will need to call GetInvoiceVouchersForDownload first to get the Voucher Id.

using (var client = new EnergyLinkClientVoucher(
	environment: EnergyLinkEnvironment.Test,
	loginName: "USERID",
	password: "PASSWORD")
)
{
	var result = await client.GetVoucherFileStreamAsync(123);
}
	
	

GetVoucherReports

Usually you will need to call GetInvoiceVouchersForDownload first to get the Voucher Id.

Once EnergyLink enables the PDF option, the PDF backup is automatically created with each voucher. The GetVoucherReports Web API call will fetch these reports.

using (var client = new EnergyLinkClientVoucher(
	environment: EnergyLinkEnvironment.Test,
	loginName: "USERID",
	password: "PASSWORD")
)
{
	var result = await client.GetVoucherReportsAsync(123);
}
	
	

InvoiceSearch

Queries high-level information about multiple invoices. For statement-level and detail-level information see Invoice.

using (var client = new EnergyLinkClientNonOp(
	environment: EnergyLinkEnvironment.Test,
	loginName: "USERID",
	password: "PASSWORD")
)
{
	var nonOpInvoices = await client.GetInvoiceSearchAsync(
		Enums.DateSearchType.RECEIVED_DATE,
		new DateTime(2026, 3, 17, 12, 0, 0, DateTimeKind.Local),
		invoiceType: new[] { Enums.InvoiceTypes.JIB }
	);
}
	
    

RevenueSearch

USA only: Queries high-level information about multiple checks. For property-level and detail-level information see Revenue.

using (var client = new EnergyLinkClientNonOp(
	environment: EnergyLinkEnvironment.Test,
	loginName: "USERID",
	password: "PASSWORD")
)
{
	var nonOpRevenue = await client.GetRevenueSearchAsync(
		Enums.DateSearchType.RECEIVED_DATE,
		new DateTime(2026, 3, 17, 12, 0, 0, DateTimeKind.Local)
	);
}
	
    

RoyaltySearch

Canada only: Queries high-level information about multiple royalties. For property-level and detail-level information see Royalty.

using (var client = new EnergyLinkClientNonOp(
	environment: EnergyLinkEnvironment.Test,
	loginName: "USERID",
	password: "PASSWORD")
)
{
	var nonOpRoyalties = await client.GetRoyaltySearchAsync(
		Enums.DateSearchType.RECEIVED_DATE,
		new DateTime(2026, 3, 17, 12, 0, 0, DateTimeKind.Local)
	);
}
	
    

Invoice

Queries detailed information about a single invoice. For high-level information on multiple invoices see InvoiceSearch.

using (var client = new EnergyLinkClientNonOp(
    environment: EnergyLinkEnvironment.Test,
    loginName: "USERID",
    password: "PASSWORD")
)
{
    var nonOpInvoices = await client.GetInvoiceAsync(
        123456,
        Enums.InvoiceSummarization.Detail
    );
}
    
    

Revenue

USA only: Queries detailed information about a single check. For high-level information on multiple checks see RevenueSearch.

using (var client = new EnergyLinkClientNonOp(
    environment: EnergyLinkEnvironment.Test,
    loginName: "USERID",
    password: "PASSWORD")
)
{
    var nonOpRevenue = await client.GetRevenueAsync(
        123456,
        Enums.InvoiceSummarization.Detail
    );
}
    
    

Royalty

Canada only: Queries detailed information about a single royalty. For high-level information on multiple royalties see RoyaltySearch.

using (var client = new EnergyLinkClientNonOp(
    environment: EnergyLinkEnvironment.Test,
    loginName: "USERID",
    password: "PASSWORD")
)
{
    var nonOpRoyalty = await client.GetRoyaltyAsync(
        123456,
        Enums.InvoiceSummarization.Detail
    );
}
    
    

EnergyLinkClientNonOp

When using RdWebApi an instance of EnergyLinkClientNonOp is always required, e.g.

	
using (var client = new EnergyLinkClientNonOp(
    environment: EnergyLinkEnvironment.Test,
    loginName: "USERID",
    password: "PASSWORD")
)
{
    // Your API calls go here. See examples below.
}
    
	

ValidateInvoice

Identifies all issues preventing this invoice from being vouchered (e.g. missing approval).

	var result = await client.ValidateInvoiceAsync(123);
	
	

CreateAfeXrefs

var afeElements = new List<AfeElement>
{
    new AfeElement { 
		AfeId = 123, 
		PrtAfeNumber = "AFE123",								// Optional
		PrtCostCenterCode = "AFECC123",							// Optional
		PrtAfeActionCode = Enums.AfeActionCodes.DisputeSold		// Optional
	}
};
var result = await client.CreateAfeXrefsAsync(afeElements);
	
	

CreateCcXrefs

var ccElements = new List<CostCenterElement>
{
    new CostCenterElement { 
		CcId = 123, 
		PrtAfeNumber = "AFE123",										// Optional
		PrtCostCenterCode = "CC123",									// Optional
		PrtCostCenterActionCode = Enums.CcActionCodes.DisputeSold		// Optional
	}
};
var result = await client.CreateCcXrefsAsync(ccElements);
	
	

UpdateAfeXrefs

var afeElements = new List<AfeElement>
{
    new AfeElement { 
		AfeId = 123, 
		AfeXrefId = 456,
		PrtAfeNumber = "AFE123",								// Optional
		PrtCostCenterCode = "AFECC123",							// Optional
		PrtAfeActionCode = Enums.AfeActionCodes.DisputeSold		// Optional
	}
};
var result = await client.UpdateAfeXrefsAsync(afeElements);
	
	

UpdateCcXrefs

var ccElements = new List<CostCenterElement>
{
    new CostCenterElement { 
		CcId = 123, 
		CcXrefId = 456,
		PrtAfeNumber = "AFE123",										// Optional
		PrtCostCenterCode = "CC123",									// Optional
		PrtCostCenterActionCode = Enums.CcActionCodes.DisputeSold		// Optional
	}
};
var result = await client.UpdateCcXrefsAsync(ccElements);
	
	

UpdateStatementDisputes

var statementDispute = new StatementDisputeElement
{
	DisputeReason = Enums.DisputeReasonCode.Sold,
	DisputeComment = "Our records indicate that we have sold this property",
	DisputeEntireStatement = true
};
var result = await EnergyLinkClient.UpdateStatementDisputesAsync(12345, statementDispute);
	
	

ApproveInvoices

var invoiceIds = new List<long> { 12345, 12346 };
var result = await client.ApproveInvoicesAsync(invoiceIds);
    
	

ApproveStatement

//optional. you can pass a null as the 2nd parameter to approve the entire statement
var statementApproval = new StatementApprovalElement
{
	ExceptDetailIds = new List<long> { 12346 }
};
var result = await client.ApproveStatementAsync(12345, statementApproval);
    
	

AssignVoucherReferences

var items = new List<AssignVoucherReferencesRequestItem>
{
	new AssignVoucherReferencesRequestItem
	{
		InvoiceId = 123,
		VoucherReference = "VCH123",
		VoucherAccountingMonth = new DateTime(2018, 11, 30, 12, 0, 0, DateTimeKind.Local)
	}
};
var result = await client.AssignVoucherReferencesAsync(items);
var resultContent = await result.Content.ReadAsStringAsync();
//resultContent is a list of InvoiceIds and their new VoucherIds
var responseItems = JsonConvert.DeserializeObject<List<EnergyLinkClientNonOp.AssignVoucherReferencesResponseItem>>(content);
	
    

ValidateVoucher

Identifies all issues preventing this voucher from being created (e.g. missing approval).

	var result = await client.ValidateVoucherAsync(123);
	
	

QueueVoucher

Attempt to queue the voucher for creation. When finished the file will be available via the methods outlined under Non-Operated File Downloads.

	var result = await client.QueueVoucherAsync(123);
	
	

Non-Operated Automation Samples

The following sample searches for invoices received within the past 2 days and attempts to:

• Complete missing coding
• Dispute invalid charges
• Validate whether the invoice is ready for download
• Approve the invoice
• Assign a voucher reference and queue the voucher for creation

	
using System;
using System.Collections.Generic;
using System.Diagnostics;
using System.Linq;
using System.Threading.Tasks;
using Newtonsoft.Json;
using RedDog.RdWebApi.NonOp;

namespace RedDog.RdWebApi.Samples
{
	public abstract class InvoiceProcessingBot
	{
		public abstract EnergyLinkEnvironment EnergyLinkEnvironment { get; }
		public abstract string EnergyLinkLoginName { get; }
		public abstract string EnergyLinkPassword { get; }
		protected virtual EnergyLinkClientNonOp EnergyLinkClient { get; set; }
		public abstract bool DoApprovals { get; }
		public abstract bool AssignVoucherRefIfApproved { get; }
		public abstract bool QueueVoucherIfVoucherRefAssigned { get; }
		
		public virtual async Task ProcessInvoices()
		{
			using (EnergyLinkClient ?? (EnergyLinkClient = new EnergyLinkClientNonOp(EnergyLinkEnvironment, EnergyLinkLoginName, EnergyLinkPassword)))
			{
				Log("Getting Invoices", 1);
				var invoiceSearch = await GetInvoiceSearch();
				foreach (var invoice in invoiceSearch.Invoices)
				{
					var invoiceWithDetail = (await EnergyLinkClient.GetInvoiceAsync(invoice.InvoiceId, Enums.InvoiceSummarization.Detail)).Invoices[0];
					await ProcessInvoice(invoiceWithDetail);
					await ApproveAndVoucherInvoice(invoiceWithDetail);
				}
			}
		}

		protected virtual async Task<NonOpInvoicesElement> GetInvoiceSearch()
		{
			using (var client = new EnergyLinkClientNonOp(EnergyLinkEnvironment, EnergyLinkLoginName, EnergyLinkPassword))
			{
				//get a list of JIBs received in the past 2 days still in Received or Viewed status
				return await client.GetInvoiceSearchAsync(
					Enums.DateSearchType.RECEIVED_DATE, 
					DateTime.Today.AddDays(-2), 
					invoiceType: new []{ Enums.InvoiceTypes.JIB }, 
					status: new []{ Enums.InvoiceStatusCodes.Received, Enums.InvoiceStatusCodes.Viewed }
				);
			}
		}

		#region Process Invoice
		protected virtual async Task ProcessInvoice(InvoiceElement invoice)
		{
			Log($"Processing {invoice.Operator.OrgName} Invoice {invoice.InvoiceNumber}", 1);

			var newAfeXrefs = new Dictionary<long, AfeElement>();
			var newCcXrefs = new Dictionary<long, CostCenterElement>();
			
			foreach (var statement in invoice.Statements)
			{
				await ProcessStatement(statement);

				if (!statement.AcceptedPartnerAmount.HasValue && !statement.AcceptedGstAmount.HasValue && !statement.AcceptedCashCallAmount.HasValue)
				{
					//Mapping is not required for fully disputed statements
					continue;
				}

				if (statement.Afe != null && !statement.Afe.AfeXrefId.HasValue)
				{
					if (TryMapAfe(statement.Afe) && !string.IsNullOrWhiteSpace(statement.Afe.PrtAfeNumber))
					{
						newAfeXrefs.Add(statement.Afe.AfeId, statement.Afe);
					}	
				}

				if (statement.CostCenter != null && !statement.CostCenter.CcXrefId.HasValue)
				{
					if (TryMapCostCenter(statement.CostCenter) && !string.IsNullOrWhiteSpace(statement.CostCenter.PrtCostCenterCode))
					{
						newCcXrefs.Add(statement.CostCenter.CcId, statement.CostCenter);
					}	
				}
			}

			if (newAfeXrefs.Count > 0)
			{
				foreach (var newAfeXref in newAfeXrefs.Values)
				{
					Log($"OpAfeNumber '{newAfeXref.OpAfeNumber}' will be mapped to '{newAfeXref.PrtAfeNumber}'");
				}
				var result = await EnergyLinkClient.CreateAfeXrefsAsync(newAfeXrefs.Values.ToList());
				if (!result.IsSuccessStatusCode) throw new InvalidOperationException($"Error mapping {newAfeXrefs.Count} AFEs: {result.ReasonPhrase}");
				Log($"Mapped {newAfeXrefs.Count} AFEs");
			}
			
			if (newCcXrefs.Count > 0)
			{
				foreach (var newCcXref in newCcXrefs.Values)
				{
					Log($"OpCostCenterCode '{newCcXref.OpCostCenterCode}' will be mapped to '{newCcXref.PrtCostCenterCode}'");
				}
				var result = await EnergyLinkClient.CreateCcXrefsAsync(newCcXrefs.Values.ToList());
				if (!result.IsSuccessStatusCode) throw new InvalidOperationException($"Error mapping {newCcXrefs.Count} CostCenters: {result.ReasonPhrase}");
				Log($"Mapped {newCcXrefs.Count} CostCenters");
			}
		}

		protected virtual bool TryMapAfe(AfeElement afe)
		{
			//Implement logic here to set the PrtAfeNumber (and optionally the PrtCostCenterCode, PrtAfeActionCode)
			return false;
		}

		protected virtual bool TryMapCostCenter(CostCenterElement cc)
		{
			//Implement logic here to set the PrtCostCenterCode (and optionally the PrtAfeNumber, PrtCostCenterActionCode)
			return false;
		}

		protected virtual async Task ProcessStatement(StatementElement statement)
		{
			//Hint: Clients using Desk Audit can easily set their 'Sold' and 'No Interest'
			//property flags online based on data from the land system
			switch (statement.CostCenter?.PrtCostCenterActionCode)
			{
				case Enums.CcActionCodes.DisputeNoInterest:
					if (await DisputeNoInterest(statement)) return;
					break;
				case Enums.CcActionCodes.DisputeSold:
					if (await DisputeSold(statement)) return;
					break;
			}

			//If we are not rejecting the property outright then continue onto possible detail-level disputes.
			//Note: There can only be one Dispute Reason and Dispute Comment
			//		per statement so pick the "most important" one that applies.
			//		In this case we assume that DOI > Overhead > Self-Insured
			var statementDispute = new StatementDisputeElement
			{
				DetailDisputes = new List<DetailDisputeElement>()
			};
			
			foreach (var detail in statement.Details)
			{
				if (DisputeDoi(statement, detail, out var correctDoi))
				{
					if (!statementDispute.DisputeReason.HasValue)
					{
						statementDispute.DisputeReason = Enums.DisputeReasonCode.Wrong_DOI;
						statementDispute.DisputeComment = $"Our records indicate that this DOI should be {correctDoi}.";
					}
					statementDispute.DetailDisputes.Add(new DetailDisputeElement { DetailId = 123, AcceptedPartnerAmount = null });
				}
				else if (IsOverhead(detail) && DisputeOverhead(statement, detail, out var correctOverhead))
				{
					if (!statementDispute.DisputeReason.HasValue)
					{
						statementDispute.DisputeReason = Enums.DisputeReasonCode.Overhead_Fee;
						statementDispute.DisputeComment = $"Our records indicate that the overhead rate should be {correctOverhead}.";
					}
					statementDispute.DetailDisputes.Add(new DetailDisputeElement { DetailId = 123, AcceptedPartnerAmount = null });
				}
				else if (IsInsurance(detail) && DisputeInsurance(statement))
				{
					if (!statementDispute.DisputeReason.HasValue)
					{
						statementDispute.DisputeReason = Enums.DisputeReasonCode.Self_Insured;
						statementDispute.DisputeComment = "Our records indicate that this property is self-insured.";
					}
					statementDispute.DetailDisputes.Add(new DetailDisputeElement { DetailId = 123, AcceptedPartnerAmount = null });
				}
			}

			if (statementDispute.DisputeReason.HasValue && statementDispute.DetailDisputes.Count > 0)
			{
				var result = await EnergyLinkClient.UpdateStatementDisputesAsync(statement.StatementId, statementDispute);
				if (!result.IsSuccessStatusCode) 
					throw new InvalidOperationException($"Error updating disputes on StatementId {statement.StatementId}: {result.ReasonPhrase}");
			}

			await Task.FromResult(0);
		}

		protected virtual async Task<bool> DisputeNoInterest(StatementElement statement)
		{
			var statementDispute = new StatementDisputeElement
			{
				DisputeReason = Enums.DisputeReasonCode.NoInterest,
				DisputeComment = "Our records indicate that we have no interest in this property",
				DisputeEntireStatement = true
			};
			var result = await EnergyLinkClient.UpdateStatementDisputesAsync(statement.StatementId, statementDispute);
			if (!result.IsSuccessStatusCode) 
				throw new InvalidOperationException($"Error updating disputes on StatementId {statement.StatementId}: {result.ReasonPhrase}");
			return true;
		}

		protected virtual async Task<bool> DisputeSold(StatementElement statement)
		{
			var statementDispute = new StatementDisputeElement
			{
				DisputeReason = Enums.DisputeReasonCode.Sold,
				DisputeComment = "Our records indicate that we have sold this property",
				DisputeEntireStatement = true
			};
			var result = await EnergyLinkClient.UpdateStatementDisputesAsync(statement.StatementId, statementDispute);
			if (!result.IsSuccessStatusCode) 
				throw new InvalidOperationException($"Error updating disputes on StatementId {statement.StatementId}: {result.ReasonPhrase}");
			return true;
		}

		protected virtual bool DisputeDoi(StatementElement statement, DetailElement detail, out decimal? correctDoi)
		{
			//Implement logic here to decide if this DOI should be disputed (e.g. if it does not match your land system)
			//Hint: Clients using Desk Audit can easily get this info from the EnergyLink API calls included in this package
			correctDoi = 50;
			return false;
		}

		protected virtual bool IsOverhead(DetailElement detail)
		{
			//Hint: Compare detail.PrtMajorAccountCode and detail.PrtMinorAccountCode to your GL account(s) for overhead
			return detail.EnergyLinkMinorAccountDesc.IndexOf("OVERHEAD", StringComparison.InvariantCultureIgnoreCase) >= 0;
		} 
		
		protected virtual bool DisputeOverhead(StatementElement statement, DetailElement detail, out decimal? correctOverhead)
		{
			//Implement logic here to decide if this overhead line should be disputed (e.g. if it does not match your land system)
			//Hint: Clients using Desk Audit can easily get this info from the EnergyLink API calls included in this package
			correctOverhead = 150;
			return false;
		}

		protected virtual bool IsInsurance(DetailElement detail)
		{
			//Hint: Compare detail.PrtMajorAccountCode and detail.PrtMinorAccountCode to your GL account(s) for insurance
			return detail.EnergyLinkMinorAccountDesc.IndexOf("INSURANCE", StringComparison.InvariantCultureIgnoreCase) >= 0;
		} 
		
		protected virtual bool DisputeInsurance(StatementElement statement)
		{
			//Implement logic here to decide if insurance should be disputed on this property (e.g. if it is self-insured)
			return false;
		}
		#endregion

		#region Approve and Voucher
		protected virtual async Task ApproveAndVoucherInvoice(InvoiceElement invoice)
		{
			var validateResult = await EnergyLinkClient.ValidateInvoiceAsync(invoice.InvoiceId);
			if (validateResult.Validations.Any(x => x.Key != Enums.Validations.APPROVAL_REQD))
			{
				Log($"Validation Summary:\r\n{validateResult.ValidationSummary}");
				Log($"Invoice {invoice.InvoiceNumber} has outstanding validations - cannot continue.");
				return;
			}

			if (!invoice.IsApproved)
			{
				if (!DoApprovals)
				{
					Log("Not configured to approve invoices - done with this invoice.");
					return;
				}

				if (ApproveInvoice(invoice))
				{
					var result = await EnergyLinkClient.ApproveInvoicesAsync(new List<long> {invoice.InvoiceId});
					if (!result.IsSuccessStatusCode) throw new InvalidOperationException($"Error approving InvoiceId {invoice.InvoiceId}: {result.ReasonPhrase}");
					Log($"Invoice {invoice.InvoiceNumber} approved.");
				}
				else
				{
					Log("Did not meet criteria for approval - done with this invoice.");
					return;
				}
			}

			if (validateResult.OtherInvoicesWithValidations?.Count > 0)
			{
				Log($"Invoice {invoice.InvoiceNumber} is ready for download but InvoiceIds {string.Join(",", validateResult.OtherInvoicesWithValidations.Select(x => x.ToString()))} share the voucher and still have validations.");
				return;
			}

			if (!invoice.ActiveVoucherId.HasValue)
			{
				if (!AssignVoucherRefIfApproved)
				{
					Log("Not configured to assign voucher references - done with this invoice.");
					return;
				}

				var voucher = AssignVoucher(invoice);
				var result = await EnergyLinkClient.AssignVoucherReferencesAsync(new List<EnergyLinkClientNonOp.AssignVoucherReferencesRequestItem> {voucher});
				if (!result.IsSuccessStatusCode) throw new InvalidOperationException($"Error assigning voucher reference to InvoiceId {invoice.InvoiceId}: {result.ReasonPhrase}");
				var content = await result.Content.ReadAsStringAsync();
				var response = JsonConvert.DeserializeObject<List<EnergyLinkClientNonOp.AssignVoucherReferencesResponseItem>>(content);
				if (response?.Count != 1 || !response[0].VoucherId.HasValue) throw new InvalidOperationException($"Error assigning voucher reference to InvoiceId {invoice.InvoiceId}: No VoucherId was returned.");
				Log($"Voucher Reference {invoice.InvoiceNumber} assigned.");

				if (!QueueVoucherIfVoucherRefAssigned)
				{
					Log("Not configured to queue vouchers - done with this invoice.");
					return;
				}
				var voucherId = response[0].VoucherId.Value;
				var queueResult = await EnergyLinkClient.QueueVoucherAsync(voucherId);
				if (!queueResult.IsSuccessStatusCode) throw new InvalidOperationException($"Error queueing VoucherId {voucherId}: {result.ReasonPhrase}");
				Log($"Voucher {voucher.VoucherReference} queued for creation.");
			}
		}

		protected virtual bool ApproveInvoice(InvoiceElement invoice)
		{
			//Implement logic here to decide whether to approve an invoice for download if the validations are satisfied, e.g.:
			var invoiceAmount = (invoice.OriginalPartnerAmount ?? 0) + (invoice.OriginalGstAmount ?? 0) + (invoice.OriginalCashCallAmount ?? 0);
			return Math.Abs(invoiceAmount) <= 100;
		}

		protected virtual EnergyLinkClientNonOp.AssignVoucherReferencesRequestItem AssignVoucher(InvoiceElement invoice)
		{
			//Implement logic here to assign the voucher reference and accounting month, e.g.:
			var voucher = new EnergyLinkClientNonOp.AssignVoucherReferencesRequestItem
			{
				InvoiceId = invoice.InvoiceId,
				VoucherReference = $"{invoice.InvoiceNumber}.{invoice.InvoiceId}",
				VoucherAccountingMonth = DateTime.Today
			};
			//Note: appending InvoiceId will ensure uniqueness if using one invoice per voucher
			return voucher;
		}
		#endregion

		protected virtual void Log(string message, int tabs = 2)
		{
			Trace.WriteLine($"{DateTime.Now:yyyy-MM-dd hh:mm:ss}{string.Concat(Enumerable.Repeat("\t", tabs))}{message}");
		}
	}
}